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Date : 2022-02-10
Name : 대표운영자
Hits : 473
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Q. When can I get the product? A. On average, it takes 5 to 7 days to prepare the product and 5 to 7 days to deliver the order. Q. How can i measure the shipping cost? A. If you purchase more than USD 150 you'll receive free shipping benefits. Q. How can I track the delivery? A. You can track your shipment by clicking Log In > Check Order History > Confirm Shipping Number. Q. How can i modify the delivery information? A. Please fill out the information that needs to be revised accurately on our CS bulletin board and e-mail. Q. What is the overseas delivery process? A. Confirm Order > Ordering a product > Product preparation > International Logistics Center Shipment > Overseas delivery > Customs clearance > Shipping to address Q. What should I do when customs duties occur? A. In COCOBLACK, the purchased product is shipped from Korea by overseas delivery, so tariffs and VAT may occur upon receipt. Q. I'd like to want to make an additional purchase before start delivery. What should I do? A. You have to cancel the order you already paid for and reorder it. |
Christine Mak |
Hi Cocoblack team, I am writing to express my disappointment with the non-delivery of my order on 2Aug23, order number 20230802_TE4_0000134. I raised my first enquiry on 17Aug23, however, no response from your team. It is now over 3 weeks after I completed the payment 2Aug23, either receive the goods nor an update from your team. Appreciate your immediate response. Regards/CM |
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대표운영자
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2022-02-10 |
203 |
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대표운영자
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2022-02-10 |
176 |
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대표운영자
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2022-02-10 |
207 |
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대표운영자
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2022-02-10 |
192 |
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Delivery
(1)
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대표운영자
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2022-02-10 |
473 |
6
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maysaya kuansataporn
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2023-02-26 |
58 |
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5
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대표운영자
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2022-08-05 |
154 |
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4
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Ceci Young
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2022-07-12 |
151 |
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3
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대표운영자
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2022-02-10 |
183 |
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2
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대표운영자
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2022-02-10 |
203 |
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1
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대표운영자
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2022-02-10 |
183 |